KOLANCHINATHAN, G.; ELANGO, Dr.S. CUSTOMER SATISFACTION ON E-BANKING SERVICES (WITH SPECIAL REFERENCE TO STATE BANK OF INDIA (SBI), ARIYALUR BRANCH). The journal of contemporary issues in business and government, [S. l.], v. 27, n. 1, p. 4455–4465, 2021. Disponível em: http://www.cibgp.com/index.php/1323-6903/article/view/874. Acesso em: 31 oct. 2025.