ROBERT. P, WILLIAM, and DEVI PREETHA GOWTHAMAN. “A Study on the Impact of E- Banking on Customer Satisfaction in India”. The Journal of Contemporary Issues in Business and Government, vol. 26, no. 2, Aug. 2020, pp. 1023-30, http://www.cibgp.com/index.php/1323-6903/article/view/369.