1.
Manoj DG, Jenefa DL. CRM PRACTICES AND ITS EFFECTS ON PUBLIC AND PRIVATE SECTOR BANKS ACROSS CHENNAI. CIBG [Internet]. 2022Dec.31 [cited 2025Aug.26];28(4):1848-63. Available from: http://www.cibgp.com/index.php/1323-6903/article/view/2720