NGUYEN, THAO VY; NGUYEN, BAO CHAU; CAO, THU HANG; NGUYEN, THI NGA; NGUYEN, HOANG MINH HOAI; DINH, LE HAI HA; NGUYEN, XUAN HUNG. Factors Affecting Customer Satisfaction with The last- mile Delivery Service of The Food and Beverage Industry E-Commerce in Hanoi City. The journal of contemporary issues in business and government, [S. l.], v. 27, n. 5, p. 83–100, 2021. Disponível em: https://www.cibgp.com/index.php/1323-6903/article/view/1975. Acesso em: 10 oct. 2025.