WARDHANA, Galih Wisnu. THE INFLUENCE OF BANKING SERVICE QUALITY ON BANK CUSTOMER SATISFACTION IN SURAKARTA CITY. The journal of contemporary issues in business and government, [S. l.], v. 26, n. 1, p. 235–244, 2020. Disponível em: https://www.cibgp.com/index.php/1323-6903/article/view/221. Acesso em: 9 oct. 2025.